Help Center – Everything You Need to Know Before Your Visit

Any Questions?
Maybe You’ll Find Your Answer Here!

Bookings, Tickets and Cancellation

How do I make a booking?

Booking your tickets on our website is quick and easy:

1. Start by checking the availability for the experience you want.
2. Pick your preferred date and time slot.
3. Head to checkout and complete your payment.

That’s it! You’ll get a confirmation email with your ticket details right after booking.

Will I receive a confirmation email after booking?

Yes! You’ll get a confirmation email with your PDF ticket just seconds after your purchase. Make sure to check your inbox!

What should I do if I encounter issues during the booking process?

If you’re having trouble booking, first check our FAQs for quick answers. If you still need help, our Support team is here for you. Use the Contact Form below, and we’ll be happy to assist!

Is this the venue’s official website?

No. This website offers official tickets to the venue. It is not, however, the venue’s official website.

What payment methods are accepted?

We accept all major credit and debit cards, as well as Google Pay and Apple Pay. Simply enter your details at checkout, and you’re good to go.

Can I modify or cancel my booking?

It depends on the experience you’ve booked. Most experiences allow cancellations up to 24 hours before the start time, but some are non-refundable. To check the policy for your booking, head to the “See Info” section and look under “Cancellation Policy.”

Do I need to print my tickets, or can I use mobile tickets?

No need to print anything, our tickets are digital. Just show your ticket on your phone, and the staff will validate it. If any extra steps are needed for a specific experience, you’ll find them clearly mentioned in your e-ticket.

How can I contact customer support?

If you couldn’t find the answer to your question through our FAQs section, reach out to us via the Contact Form below.

FAQs about Foam

Does Foam focus on a specific type of photography?

Foam showcases a wide range of photographic genres, from documentary and fashion to contemporary and historical.

What is the Foam Paul Huf Award?

It is an annual prize created by Foam for a promising young photographer under the age of 35.

What is Foam Magazine?

Foam Magazine is a highly-regarded international photography magazine published by the museum itself.

What is Foam Editions?

Foam Editions is the museum’s in-house gallery where visitors can purchase limited edition photographic prints.

How many exhibitions does Foam have at a time?

The museum typically has multiple exhibitions running at any given time, showcasing a mix of established and emerging talent.

Does Foam have any special events?

Yes, Foam hosts various events, including workshops, lectures, tours, and talent calls for emerging photographers.

Is Foam in a historical building?

Yes, the museum is housed in a beautiful 18th-century canal house that was formerly home to Museum Fodor.

Do I need to buy my tickets in advance?

It is highly recommended to purchase your tickets online and in advance, especially during peak season, to guarantee entry.

What is the recommended duration of a visit?

Most visitors find that 1 to 2 hours is a sufficient amount of time to explore all the exhibitions.

What are Foam’s extended hours?

On Thursdays and Fridays, Foam remains open until 21:00, while the rest of the week it closes at 18:00.

What are the nearest public transport stops?

The closest stops are Muntplein (by tram) and Vijzelgracht (by metro), both of which are a short walk away.

Is the museum accessible for people with disabilities?

Foam has limited accessibility for wheelchair users, but it does have an elevator, a wheelchair-accessible bathroom, and offers free admission for caregivers.

Is there a place to eat at the museum?

Foam has a small café on-site, and there are many other cafes and restaurants in the immediate vicinity.

Is photography allowed inside the museum?

Photography is generally permitted, but flash is prohibited and some exhibitions may have further restrictions to protect the artworks.

Can I leave my bag at the museum?

Yes, the museum provides a cloakroom and lockers for visitors to store their belongings.